Switching mobile network operators has become a common choice for subscribers seeking better services, wider coverage, or more attractive data plans. If you’re considering moving your mobile number from Airtel to Jio, you’re in luck—India’s Mobile Number Portability (MNP) process allows you to retain your existing mobile number while transitioning to a new service provider. The process is straightforward, but it’s important to follow each step carefully to ensure a smooth and successful port.
In this article, we’ll guide you through the key steps required to port your number from Airtel to Jio, and highlight essential tips and requirements along the way.
Step-by-Step Guide to Porting from Airtel to Jio
India’s Telecom Regulatory Authority (TRAI) has streamlined the MNP procedure, making the process user-friendly. Here’s how to make the switch:
1. Check Porting Eligibility
Before initiating the porting request, ensure you meet these basic eligibility criteria:
- You must be with your current operator (Airtel) for at least 90 days from the date of activation or your last port.
- Your mobile number should be active.
- Any outstanding dues (for postpaid customers) must be cleared before porting.
Fulfilling these prerequisites increases the likelihood of a successful porting request.
2. Generate Your Unique Porting Code (UPC)
To begin the porting process, you’ll need a UPC (Unique Porting Code). You can obtain it by sending an SMS:
SMS: PORT <your 10-digit mobile number> to 1900
Shortly after, you’ll receive an SMS from 1901 with your UPC and expiration date. This code is valid for 4 days (30 days in Jammu & Kashmir, Assam, and North East telecom circles).
3. Visit Your Nearest Jio Store or Retailer
Once you have the UPC, bring it to your nearest authorized Jio retailer or Reliance Digital store. You will need the following documents:
- Original Aadhaar card or any valid Government-issued ID for KYC verification
- Passport-size photograph
- UPC SMS proof on your phone
The Jio representative will help fill out the Customer Application Form (CAF) and assist in porting your number. You will be given a new Jio SIM card, which will be activated once the porting process is complete.
4. Clear Pending Dues (For Postpaid Users)
If you’re a postpaid Airtel user, ensure you settle all outstanding payments before the porting can proceed. Jio may ask you to provide a final paid bill receipt, especially if the request has been delayed.
5. Wait for Activation
The porting process usually takes up to 3 working days (or up to 5–7 working days in certain regions). During this time:
- Your Airtel SIM will continue working until the porting is completed.
- You’ll receive SMS notification updates about the status of the port.
Once the port is complete, your Airtel SIM will stop working. You can now insert your new Jio SIM into your phone and begin using it.
Things to Keep in Mind
To ensure a seamless experience when switching from Airtel to Jio, keep note of the following:
- Do not cancel your Airtel account manually; this will automatically happen when your number gets ported.
- The same Jio SIM card cannot be used for another number; one SIM card per unique mobile number is required.
- Do not change any account details or initiate a new SIM request with Airtel after applying for porting—this may result in rejection.
Why Switch to Jio?
There are several compelling reasons why users are opting to port their number to Jio:
- Competitive pricing with bundled data, voice, and SMS packs
- Wide 4G coverage across urban and rural India
- Access to the MyJio app for easy account management, recharges, and plan customization
- Various prepaid and postpaid plans catering to different user needs
Final Thoughts
Porting your number from Airtel to Jio is a clear, regulated process governed by TRAI to ensure customer convenience. By following the steps outlined above, you can switch providers without losing your number or facing excessive downtime. Always ensure that you meet the eligibility conditions and carry valid ID proof to avoid delays. Take advantage of Jio’s widespread network and attractive plans with a process that is fast, easy, and efficient.
After successful activation, don’t forget to check your welcome offers and link your Jio number to any services or apps that previously used your Airtel number.
