How to Cancel Your Information.com Account

So, you’ve decided it’s time to cancel your Information.com account. Maybe you found another service, or perhaps you’re just simplifying your digital life. Whatever your reason, don’t worry—we’ll guide you through it. And we’ll make it fun. Let’s keep it simple, quick, and easy like Sunday morning.

First things first…

What is Information.com?

If you’re reading this, chances are you already know. But just in case you stumbled in here accidentally after clicking one too many pop-ups, here’s a refresher:

  • Information.com is a people search site.
  • It offers background checks, contact info, and lots of other juicy data.
  • It charges a subscription fee for full access.

Now let’s say goodbye. Nicely, of course.

Step-by-Step: How to Cancel Your Account

Follow these steps and you’ll be unsubscribed in no time.

  1. Go to the Information.com website.
  2. Log in using your email and password.
  3. Click on your profile icon in the upper right-hand corner.
  4. Select “Account Settings” from the drop-down menu.
  5. Scroll down until you see “Manage Subscription.”
  6. Click “Cancel Subscription.”
  7. Follow the prompts. They might ask you why you’re leaving. Be honest—or creative!
  8. Confirm your cancellation. Voila!

Don’t See a Cancel Button?

Don’t panic! Some users say the cancel option isn’t always visible. If that happens, here’s what you can do:

Option 1: Use the Live Chat

This is the fastest method.

  • Scroll to the bottom of any Information.com page.
  • Click “Contact Us.”
  • Look for the Live Chat box.
  • Type: “I want to cancel my account.”

Option 2: Email Customer Support

If chat’s too speedy and you prefer typing up your thoughts, try this:

  • Send an email to: support@information.com
  • Make your subject clear: “Cancel My Subscription”
  • Include your name, account email, and the reason for canceling (optional but polite).

Can You Cancel by Phone?

Yes! If you like speaking to actual humans, you’re in luck.

Call their customer service line at 1-800-291-5020.

Hours may vary, so try during business hours for best results. Pro tip: avoid Mondays right after lunch—it’s customer service rush hour!

What Happens After You Cancel?

  • Your access will stop at the end of your billing cycle.
  • You won’t be charged again (yay).
  • You’ll still be able to create another account in the future if you change your mind.

Important: Make sure you get a confirmation email. If you don’t, follow up!

Double-Check: Did It Really Cancel?

We’ve all been there. We click “Cancel” and assume it’s all done—then, surprise charge next month! To make sure it actually worked, do this:

  1. Log back into your account a day later.
  2. Go to “Account Settings.”
  3. Check your subscription status—it should say “Canceled” or “Inactive.”

Still not sure? Reach out to customer support to confirm. Better safe than sorry.

Thinking of Alternatives?

Just because you’re leaving doesn’t mean you’re done with people search. There are other fishes in the digital sea!

  • Check out alternatives like BeenVerified, TruthFinder, or Whitepages.
  • Look for one that best fits your needs and budget.

We won’t judge. Explore and find your perfect match.

That’s a Wrap!

Canceling your Information.com account isn’t as scary as it sounds. You’ve got options—online, chat, email, even old-school phone calls. Take your pick and move on. Whether you’re decluttering or just moving to another service, now you know exactly what to do.

Happy unsubscribing! 🎉