If you’ve just bought a brand-new PG34WCDM monitor and you’re already having trouble with the setting buttons, don’t panic. You’re not alone. And the good news? This problem is usually pretty easy to fix.
This guide will help you get those buttons back in action. It’s simple, it’s fun, and no tech degree is required. Let’s get started!
Spotting the Problem
First, let’s make sure we know what the issue really is.
- Are none of the buttons working?
- Are only some buttons unresponsive?
- Does pressing a button do the wrong thing?
Check your monitor bezel – that thin edge around your screen. The menu and setting buttons sit on the bottom or back corner of the monitor.
Press gently and watch the screen. No pop-up menu? No flicker? You’ve got a button issue.

Step 1: Try the Old Classic – Restart
When in doubt, reboot!
- Turn off your monitor.
- Wait for 30 seconds.
- Turn it on again.
This simple power cycle can refresh the internal settings and solve small glitches.
Step 2: Check for Physical Blockage
Sometimes, crumbs or dust sneak into the button gaps. Weird, right? But it happens.
Use a can of compressed air to blow out any debris.
Still stuck? Try pressing the button a few times quickly, but gently. This can loosen a sticky mechanism.
Step 3: Plug and Power Check
Is your monitor getting full power?
- Check the power cable connection.
- Make sure it’s not loose or unplugged.
- Try a different wall outlet if needed.
Also, don’t forget to check your video cable (HDMI or DisplayPort). A bad cable can mess with communication between your PC and monitor.
Step 4: Software Settings Might Be to Blame
Some users accidentally or unknowingly lock their monitor buttons through built-in software options.
Here’s how to fix it:
- On your PC, open the monitor software (if installed).
- Look for an “OSD Lock” or “Button Lock” setting.
- If it’s enabled, disable it.
If you’re not sure which software to use, check the manufacturer’s support website. Some monitors use a utility called “DisplayWidget” or “Monitor Manager.”
Step 5: Factory Reset Your Monitor
If you’ve tried the soft fixes and nothing’s working, it might be time for a reset.
But wait – how do you reset a monitor when the buttons don’t respond?
Great question. Many PG34WCDM monitors have a hidden key combo that lets you reset the monitor.
Try this:
- Power off the monitor completely.
- Press and hold the first and last buttons on the panel.
- Turn the monitor on while keeping those buttons held down.
- Wait 5 seconds, then release.
If this works, your monitor should restart and show factory default settings. Magic!
Step 6: Update Your Monitor Firmware
Outdated firmware can sometimes cause unresponsive buttons.
To update your monitor’s firmware:
- Visit your monitor brand’s official website.
- Navigate to the PG34WCDM product page.
- Look for a Firmware section under Support or Downloads.
- Follow the instructions carefully. You might need a USB cable or software utility.
After the update, unplug your monitor for 30 seconds, then power it back up. Check the buttons again.
Step 7: Test on Another Computer
This one’s simple but super helpful.
Connect your monitor to a different laptop or PC. Sometimes, the problem isn’t with the monitor – it’s your own computer messing things up.
If the buttons work fine on the other system, you know where to look next: graphics drivers or settings on your main PC.
Step 8: External Controls for the Win
What if the panel buttons are completely fried?
Don’t worry – you can still control your monitor using software or accessories.
- Use monitor control apps like ClickMonitorDDC or Monitorian.
- Set hotkeys for brightness, contrast, and input switching.
- Some monitors support remote controls – check your box or manual!
This may not fix your buttons, but it gives you full control with a click or two.

Step 9: Call in the Warranty
Can’t fix it yourself? Don’t break it further.
If your monitor is still under warranty, contact the manufacturer. Most PG34WCDM monitors come with at least a 1-year warranty.
Go to the support page and request a service or device replacement.
Don’t forget to include:
- Your purchase receipt
- Monitor serial number (usually on the back)
- Detailed description of the issue
Customer service might ask you to do a couple of quick tests. If those fail, you’re likely to get a new or repaired monitor shipped for free.
Bonus Tips to Keep Problems Away
Want to avoid button troubles in the future? Here are a few easy habits:
- Keep your monitor clean and dust-free.
- Don’t press buttons too hard – gentle taps win.
- Avoid overheating by providing plenty of airflow behind the screen.
- Update monitor software and firmware regularly.
With a little TLC, your monitor will live a long, button-clicking life.
Final Thoughts
The PG34WCDM is an awesome monitor. It’s big, bright, and gives you a killer view. But like anything tech-related, sometimes things go wonky.
Setting buttons not working? No biggie. It could be a quick fix. Try a restart, clean the panel, or play with the settings software. And if all else fails – support is there for you.
So grab your snack of choice, roll up your sleeves, and give your monitor the love it deserves. Those little buttons are counting on you!